• In-House, Telephone, email and SECURE Remote Macintosh technical support, Macintosh consulting, and Mac OS system troubleshooting
• Sales management and marketing systems, featuring CapsuleCRM, a hosted CRM solution
• Web development using CMS (content management systems), featuring Joomla, WordPress, and Spruz
• Social Media setup, management, and training
• Google Apps setup and training for businesses and non-profit organizations
• Sales and purchasing advice for of Macintosh related hardware and software
• While we do not perform Apple Macintosh hardware repairs, we can install hardware upgrades and replacements, including RAM, hard drives, etc.

The Mac Expert provides personal and affordable Macintosh technical support, training and tutoring to businesses and home computer users throughout North Central Washington, including Wenatchee, and South Puget Sound, including Tacoma, University Place, Puyallup, Lakewood, Parkland, Lacey, Olympia and Tumwater. We also provide SECURE Remote Technical Support, using encrypted screen sharing software, to Mac users across North America with a broadband or high speed internet connection. Russ Alman has been a Macintosh computer consultant for nearly 18 years, and has over 25 years of experience on the Macintosh platform.

 

Please feel free to contact me if you need more information or would like to set an appointment.  

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Alternative Marketing Connections

In addition to my Macintosh computer services, I am the CEO Alternative Marketing Connections (AMC).  At AMC, we help businesses expand their client base and increase referrals through both printed and online word of mouth marketing tools. Our products include:

• Website Design featuring Joomla and WordPress
• Keepsake Cards plastic laminated business cards, bookmarks, keytages and other promotional products
• Social Media Setup and Management for your Twitter, Facebook, Linkedin, Plaxo, Foursquare and other business accounts